How Professionals Benefit From Communication Skills Training Courses

Communication plays a key role in all facets of a business. Effective communication in the workplace starts with not just finding your own voice, but the right tone of voice to deliver your message. Business letters, memos and letters you write can benefit from an expert and authoritative style. When you communicate well with your clients and within your industry, your professional peers will take notice and you will begin to climb through the ranks.

Effective Speaking Can Help You To Accomplish More

Workplace productivity is greatly improved through effective communication. In the business world, time is money. So, when it is about explaining details to your team members, your communication skills will pay off. The ability to speak and communicate clearly will save you a lot of time. Moreover, excellent communication skills save you the trouble of having misunderstood communications with your team or clients that could potentially upset your work.

Opportunities Are Limitless For Individuals Who Can Talk Clearly

Whether you are trying to get your dream job or vying for promotion, training on effective communication skills will help you to achieve your goals. Employers and managers are constantly on the lookout for individuals who can articulately express themselves. Believe it or not, the way you communicate influences your performance at work and makes you seem like the ideal candidate.

Good Communication Skills Help In Solving Problems Quickly

Irrespective of the industry, every professional runs into problems in their workplace. In fact, there are some jobs that are all about problem-solving. Communication plays a pivotal role in many challenges and problems in the workplace. It is often said that many problems are solved through effective communication.

In addition to the above, there are other aspects of using communication training courses. These are as follows:

  1. Helps individuals to become good salesman: The marketplace today is flooded with innumerable products and services. Even though some products are better than others, they miss the limelight because the sales team lacks skills to communicate with the targeted market. With the help of training, individuals will be able to develop marketing and persuading skills.
  2. Development of a personal brand is encouraged: To stand out in the crowd, it is important that individuals are able to develop a personality of their own. Unless you have a personal brand that people can quickly identify when they look at you, you are probably going to fall behind in the race and lose out on your dream job or promotion.
  3. Improved personal and social relations: The workplace is not just for working, it is also for networking and making friends. Without good communication skills, you will not be able to mix with your team members. As you improve your verbal and non-verbal skills, you will be able to develop and maintain better social and personal relations.

Some are born talkers whilst others have to develop the skills through training. If you are someone who lacks effective communication skills and finds it difficult to put your thoughts and views across, you must consider enrolling for a training course. Since training courses today are also available online, you do not have to worry about the course hampering your other prior commitments. Alternatively, you can also opt for face-to-face training courses or arrange for communication skills training at your workplace.

A lot of people have benefited from communication training courses and you will too. All you have to do is search for accredited courses that are conducted by industry experts. Also, make sure to go through the course module to determine whether they are offering the things that you are looking for. Register yourself and see the difference in your attitude and personality within days. In addition to improving the way you communicate, these training courses will also help to make you feel more confident about yourself.

Enroll for a communication course today and embark on a life-changing journey.

Therapeutic Communication in the Nursing Profession

Nursing is a caring profession. It is also a profession that is more and more evidenced based in practice. In as much as the scientific aspects of nursing is increasing due to the complex technological advancement of medicine and the machinery that is used at the patients bedside, the fact remains that the nurse is the first person that the client usually comes in contact with in any emergency or hospital setting.

Having said this, the term, “caring” is an essential emotion that all nurses, for that matter, all individuals in the health profession must possess. With caring comes the trained ability of the nurse to facilitate therapeutic communication. One might ask, what is therapeutic communication? To better answer this question, the term communication should first be defined.

Communication can be defined as “The Process of transmitting messages and interpreting meaning.” (Wilson and others, 1995) With therapeutic communication, the sender, or nurse seeks to elicit a response from the receiver, the patient that is beneficial to the patients mental and physical health. Just as stress has been proven to adversely affect the health of individuals, the therapeutic approach to communication can actually help. In any given situation everyone uses communication.

Everyone has seen the individual that looks like they are either angry, stressed, feeling ill or maybe sad. These emotions are communicated to others not always by words, but by gestures and facial expressions. A nurse must always be aware of these expressions in clients, for these expressions may be the only way that the nurse can tell if there is something else going on that needs their attention. The term given to this type of non-verbal communication is called, meta-communication. In meta-communication, the client may look at their amputated stump and say that it doesn’t really look that bad, while at the same time tears are rolling down from their eyes.

In a case such as this the nurse should stay and further explore how the person actually feels. There are many factors associated with the healing and comforting aspects of therapeutic communication. Circumstances, surroundings, and timing all play a role in the effect of therapeutic communication. If a client is being rushed down for an emergency surgery there might not be time for a bedside conversation, but the holding of a hand could convey much more than words to the client at such a moment.

Ideally, for therapeutic communication to be effective the nurse must be aware of how they appear to the client. If a nurse appears rushed, for example, they are speaking quickly, their countenance looks harried, and they are breathing heavily, their eyes not on the client but perhaps on an intravenous bag on the client in the next bed. In a case like this, there is nothing that this nurse could say to the client in a therapeutic manner that the client would believe. The helping relationship has not been established and therefore therapeutic communication cannot be facilitated. Some of the emotions associated with therapeutic communication include but are not limited to the following: Professionalism, Confidentiality, Courtesy, Trust, Availability, Empathy, and Sympathy. (Potter, Patricia A., Perry, Anne G., Co. 2003, Basic Nursing Essentials for Practice, pg. 123, Mosby)

All of these emotions go into the client nurse relationship, which must be established by the nurse as soon as possible upon first meeting the client. To begin to establish this nurse client relationship, the nurse must assess the overall message that the client is communicating to the nurse, such as fear, pain, sadness, anxiety or apathy. The nurse should be trained in keying into the message that the client is sending. Only then can the nurse determine the best therapeutic approach. Anyone that has to be thrust in to a hospital or emergency room environment has level of anxiety.

This level can go up considerably when the client feels that they have been abandoned or that there is no one there that really cares about how they feel. When a client is the recipient of therapeutic communication from a caring individual, a level of trust is achieved and more than, that the clients entire countenance can change for the better. Their blood pressure, respirations and levels of stress can simultaneously decrease. When this takes place, the management of pain, if any is involved, can be resolved more quickly. The goal for a nurse is to become proficient in the medical

Learn more about nursing education at The NET Study Guide.